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United Parcel Service

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United Parcel Service, Inc is the largest package delivery company in the world. The UPS is headquartered in Sandy Springs, Georgia. The company was started by two friends Jim Casey and Claude Ruan in 1907 in Seattle, Washington. Originally it was called American Messenger Company. The company expanded to Canada in 1975. And a year later West German affiliate, the first in Europe, appeared. The brown color symbolizes the company. Its vehicles and uniforms are brown. The company has been through numerous mergers and acquisitions and in 1999 it became a public company.

United Parcel Service's Political Action Committee has been donating to the US elections to support federal candidates. Please try to contact United Parcel Service Customer Service directly prior to posting any complaints on this site.

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United Parcel Service Reviews

Anonymous
United Parcel Service - UPS oblivious to package delivered to wrong address

12-27 UPS delivered my package to the wrong address. Verified delivery on computer; notified UPS by telephone. Lady named Kim (very nice and professional; wish they could all be ...

#284379
Dec 27, 2011
126

Anonymous
United Parcel Service - UPS incompetence

I ordered a package, paid extra for 3-day delivery... watched the tracking info on the ups.com website for the entire day.it was loaded on the truck by 4AM (on a Friday...

#282156
Dec 17, 2011
124

Anonymous
United Parcel Service - Requiring a signature when no was requested, and not honoring drop off time

Driver leaves note stating drop off time estimated to be next day after 5; i leave a note stating to just leave it as my neighborhood is designated a "safe" drop off neighborhood b...

#279849
Dec 07, 2011
117

Anonymous
United Parcel Service - Lack of communication

I was told package could be picked up on day of attempted delivery at UPS location and that I would receive a call within an hour even if it was going to be past 7pm (after closing...

#278628
Dec 01, 2011
69

Steaming...
United Parcel Service - UPS said I could pick it up then put it on the truck

I came home after working a double shift to find UPS had made a "1st attempt" to deliver a package that needed a signature. They said they would make their 2nd of 3 attempts betwee...

#273711
Nov 08, 2011
104

Seriously?
United Parcel Service - UPS delivered to wrong address, very poor customer service

My street address is N. Blank St, my package was delivered to S. Blank St even though it was clearly labeled. I am not happy that my package was delivered to the wrong address but...

#270287
Oct 24, 2011
235

Anonymous
United Parcel Service - UPS Lacking in Customer Service

I awaited delivery of an iPhone most of the day Friday but eventually had to leave. They left a notice that they would re-attempt delivery on Monday between 2-5pm. I arranged to ...

#268739
Oct 17, 2011
102

MikeInNYC
United Parcel Services

I was expecting a package and wait in my apartment all day. The buzzer rings. "Who is it" I ask through the intercom. "UPS". I buzz him through the lobby door and go into the hallw...

#255905
Aug 16, 2011
159

Simo45bx...
United Parcel Service - Incompetent, rude and unreliable service.

On july 20th, i sent 5 envelopes with pictures, 3 to fl. and 2 to the bronx, n.y. after 7 days and numerous calls to u.p.s. and absolutely no help whatsoever, only 2 envelopes arri...

#251699
Jul 27, 2011
178

Legz1953
United Parcel Service - UPS Redlines Deliveries and Pickups

UPS refuses to enter my building to deliver or pickup. They claim it is a safety issue and not discrimination or racist. I lived in NYC all my life and never had to go outside to ...

#251425
Jul 26, 2011
186

Hershks
Ups United Parcel Service sucks

In the last month UPS lost 3 important letter packages on three separate occasions with very valuable documents. When we try to get info from ups all we get are scripted answers th...

#246042
Jun 29, 2011
202

Hershks
UPS United Parcel Service sucks!

In the last month UPS lost 3 important letter packages on three separate occasions with very valuable documents. When we try to get info from ups all we get are scripted answers th...

#246039
Jun 29, 2011
154

Hershks
United Parcel Service - Ups discuss

In the last month UPS lost 3 important letter packages on three separate occasions with very valuable documents. When we try to get info from ups all we get are scripted answers th...

#246033
Jun 29, 2011
120

Hegnaven...
United Parcel Service - Next day air shipping is B U L L S H I T!

So i lost my cell phone and bought a new one through the carrier. i need my phone constantly for daily life and business. i payed EXTRA to have it delivered the NEXT DAY after it s...

#244930
Jun 23, 2011
188

Mrsmathe...
United Parcel Service - UPS Drivers are Lazy and Lie!

Every single time I order something online and that particular company decides to ship with UPS my merchandise is left on the side of the road and I have to call a family member to...

#244404
Jun 20, 2011
280

Dasheriff
United Parcel Service - Ups lies about delivery!

I ordered a product from a company and was suppose to recieve it in about 5 business days,it never came,so i called the company to find out what had happend they gave me the trckin...

#240066
May 27, 2011
305

Anonymous
United Parcel Service - Ups sucks

Why would a package shipped ups from Ohio to Urbana, Il, go to Indiana then Hodgkins, IL and then to California!!! It was supposed to have been delivered yesterday at the end of t...

#231056
Apr 06, 2011
254

Lisaash
United Parcel Service - UPS

My overnight delivery is still not here and it is 5 days now. The ups tracking system says that they were unable to deliver my parcel due to an "emergency". What the heck does th...

#230503
Apr 04, 2011
137

Hershayyy
United Parcel Service - UPS take better care of my PACKAGE

I don't know what is going on with UPS, the last few packages I've received from them look like they've been through a tornado! Again, the other day, I receive a packa...

#229560
Mar 29, 2011
433

Uconjak
United Parcel Service - Insurance that doesn't mean anything

I had a Commercial Gas Cooktop shipped to me via UPS. i arrived and was damaged. I had insurance on it and called the insurance hotline. I had a claim filed within one week. two we...

#221757
Feb 15, 2011
416

Anonymous
United Parcel Service - UPS ***.

Have argued with UPS for 2 days trying to get a package that was overnighted to me over a week ago finally got it today .They told me for 2 days it would be here at a certain time ...

#220532
Feb 08, 2011
164

George1959
United Parcel Service - Delivery to wrong address

I often order from a few select companies that ship merchandise via UPS. I live in a rural area and have never had a problem in the past with them delvering packages to my front s...

#220269
Feb 07, 2011
340

Gravedig...
United Parcel Service - Ups can't find my box after it was supposed to be returned from claims

I took a damaged box back from my customer in fla and gave him his $ .i sent in for a claim to the office 20 miles away they said insufficiant packing then sent it back to the guy ...

#217505
Jan 21, 2011
256

Johnsmit...
United Parcel Service - UPS in Sylva North Carolina use Fed Ex instead.

Terrible delivery. When the roads are clear they will not deliver. My package was due on Tuesday. Now it is Saturday and still no package. When UPS is called they have no idea ...

#216520
Jan 15, 2011
328

Fferreres
United Parcel Service - UPS lost an entire suitcase along with my wedding rings and didn't even say

During October, I relocated from Mexico to the US. At the very last moment we realized we had too much luggage, and my wife (which yes, does trust anyone instantly and suspects of ...

#212757
Dec 22, 2010
469

CHRISTEN...
United Parcel Service - Shipped a ring thur UPS COD, they didnt collect correct form of payment and they didnt check ID

I posted a wedding ring online through craigslist. The ring was worth $26000, but I had it for sale for $20000. I was contacted by a supposed couple that lived in Louisiana. Th...

#201230
Oct 04, 2010
1617

Yodawatchs
United Parcel Service - Sloppy driver parking

5431 S. Tuckaway Circle; Greenfield, WI 53221. 1745 driver was parked in the middle of the parking lot - he could have parked to the side but no had to park in the middle of the d...

#190579
Jul 21, 2010
475

Anonymous
United Parcel Service - Do not use UPS!!

I have never had as bad of an experience as I have with UPS. I have never nor will I ever use them in my personal business. I hate that companies use them as a delivery service a...

#189333
Jul 13, 2010
600

Hairysmart
United Parcel Service - UPD driver would not wait for COD payment

Receptionist intercomed to give amount on COD, then called to say driver said he did'nt have time to wait and left which surprised her. Manager said lodge complaint. Was ...

#189269
Jul 13, 2010
450

Reyesm1679
United Parcel Service - staffed by ill-informed liars!

I had very disappointing experience with UPS. I called and attempted to have the package held by using the automated system. The automated system did not give me the usual prompt...

#183969
May 29, 2010
196
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Related Information

Shipping
Shipping is transporting of goods by different means: by sea, by rail or by air. Shipping is also sending of a package somewhere via the mail service or a private company. Most of the goods are transported by sea. The shipping industry is in charge of carrying from one place to other goods of more than 90% of the whole trade in the world. There are a lot of advantages of transporting goods by a means of a ship. It is more safe that any other vehicle or aircraft. Besides, ships are the most eco-friendly transport ever. Many companies that specialize in logistics are connected one with another. That is why the basic physical and organizational shipping structures and facilities (for example buildings, roads, and power supplies) needed. Besides, transporting goods or any other cargo is a very lucrative business. Shipping is like the circulatory system of the international trade.

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